Well folks, thanks for all your help, but my Windmill palm couldn't pull through. Everybody here had great suggestion, but I think it was to lat
The final idea, I believe, is that the ice killed the roots. I had the Heat Tape luightly wrapped around the truck and on some of the fronds, BUT I made the un-realized error of not putting the Heat tape UNDER the roots. Therefore, when i removed the plant from the pot, there was frozen dirt that the roots were resting on. The company that I dealt with told me to send it back, and they will replace for free. I learned a very valuable lesson.
On a better note, my Yucca Rostrata is doing FABULOUS here in Chicago. I can't believe this little trooper. I will attempt to post a pic. I hope I can figure it out.
This Yucca is amazing. It puts a smile on my face everytime I pull into the driveway.

Thank you to everyone for your help and interest. Nice community. Happy New Year.

P.S. In the process of trying to land a job at a radio station in San Antonio, Tex. If I get that job and move there,,,I have a feeling I will really be taking advantage of the climate with respect to my Tropical Plants.

Gary, great guarantee from the company.

Looking forward to that rostrata pic...those gorgeous plants make me smile too.

Good luck on that job...hey, there are radio stations in Seattle Washington too where TONS of Trachies grow outdoors 😆 😆

Barb

Where is that rostrata pic? 😀
Barb